selling agency | Glad Design Inc. |
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representative director (i.e. someone chosen by the board of directors from among the directors to actually represent the company) | Keiro Yuasa |
Location | 〒 814-0113 1-2-30 Tajima, Jonan-ku, Fukuoka City, Fukuoka Kutan Husu-Bau006 |
Contact | Phone number: 092-287-4931 E-mail address: contact@yoshiro.studio We do not offer free support by phone. Please contact us through our e-mail address. |
selling price | Amount shown on each sales page |
Method and timing of payment | Payment methods: Credit card, bank transfer (transfer fee to be borne by the customer), AmazonPay, Paidy Payment Period: Payment is confirmed when the product order is confirmed. *https://shop.glad-design.company/(Authorized Dealer) |
Time of delivery of goods | In the case of credit card, postal, and bank transfer payments, delivery will be made within 10 days after payment is confirmed, as a general rule, if the item is in stock. For items on hold or on-order, we will notify you of the arrival date by e-mail, etc., and ship the item as soon as it arrives. |
(formal) receipt | We cannot issue receipts, invoices or other documents. Receipts will be replaced by the payment details issued by each financial institution. (Receipts via Stripe are automatically issued to the email address at the time of purchase.) |
Returns and defective products | Orders may be cancelled or returned up to 7 days after the product arrives at the customer's location. We do not accept exchanges of canceled orders or returned merchandise for another item, or for size changes. If the delivered product is defective, we will replace it with the same product as soon as possible. If we do not have the item in stock for replacement, we will refund your money. Customers are responsible for return shipping charges except in the case of defective items or items that are different from the contents of the order. |